SOLITAIRE
SIDE STONE
PAVé
THREE STONE
HALO
VINTAGE
ROUND
PRINCESS CUT
CUSHION CUT
PEAR SHAPED
OVAL
EMERALDOur Guaranteed
- Return for any reason within 90 day of product received.
- Full refund for engraved ring.
- Refund issue within 24 hours.
- Free return label.
- NO hidden cost for return & refund
- Return at Post office or Royal Mail service point.
How to return my products for a full refund?
RETURN INSTRUCTION
STEP 1
CONTACT US
Contact us within 90 days after you received the product for a free fully insured return label.
We are creating a more transparent and compassionate jewellery industry
100% Free Return & Refund
FAQ
Most frequent questions and answers
YES, we provide a 100% refund for all products on our website, even for a ring that has been engraved with your message.
We provide 100% refund for all products on our website, you may return it within the first 90 days after the product has been received for a full refund or exchange – we even pay for the return shipping.
Any items returned must still be unworn in pristine condition in order for your return to be processed.
Yes. If for any reason, you are not completely satisfied with your order, you may return it within the first 90 days for a full refund or exchange with no questions asked – we even pay for the return shipping.
Once we had received your return, we will refund 100% of your payment to your original payment method with 24 hours.
We will only refund the payment to your original payment method.
YES, we will provide a fully insured return label for you to print out. Please attach it to the parcel and bring it to your nearest post office.
We use royal mail guaranteed 1 pm for all of our returns. It usually takes one working day for the parcel to be delivered.
For the full return policy, please click here
